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The math, then the plan, then the customers, then the switch. Four weeks, in that order.
A price rise done well takes about a month, most of it spent on the people who already buy from you.
At day thirty you’ll know early volume against break-even and what customers are saying. The answer comes at day 90 and day 180.
Customers first, then the site. Math before both.
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If this is your store
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Written by Andrew Lauchner, a growth and retention operator for consumer brands. The paid work is one ninety-day Sprint.
This is one chapter of The Price Rise, which is free and readable in full on a single page with no form in front of it.