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Four weeks from “we should launch something” to a decision you can defend, with evidence for it.
None of this needs new software: a survey, three queries, a holdout flag in your email platform and one scoring meeting. Here’s the order.
At the end of the month you’ll have a share-of-wallet number, an honest multi-category multiple, a list of cross-buyers who cost money, a running holdout and a scored shortlist.
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If this is your store
The free Klaviyo audit reads your own account and scores it. Start with your store’s address. A read-only key gets the full report.
Written by Andrew Lauchner, a growth and retention operator for consumer brands. The paid work is one ninety-day Sprint.
This is one chapter of The Next Category, which is free and readable in full on a single page with no form in front of it.