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An offer thesis, a test brief, a guarantee and a second-offer email to start from. Edit them to your voice.
OFFER THESIS Our first offer is [product], sold as [door], at [price and mechanic], promising [promise]. It wins because [evidence], and it leads to [next step]. FIVE DECISIONS Product: [what they buy first] Door: [brand / collection / hero product / use] Mechanic: [price, discount, bundle, gift, trial, guarantee] Promise: [in customer words, from reviews] Next step: [what happens at day __, and how] NUMBERS First-order contribution: $__ Break-even acquisition cost: $__ first order, $__ 12 months Payback: __ months Top objection it answers: [from the objection map] JUDGMENT DATES Week 2: __/__ Day 90: __/__ Day 180: __/__ Replace it when: [the agreed rule]
Change: [the one decision that differs: product, door,
mechanic, promise or next step]
Beat: [the current core offer, on new customers and
first-order contribution]
Bet: [what you expect to win, and why, in one line]
Evidence: [30+ new customers per offer, a full week, 5+
creatives per offer]
Then: [if it wins / if it loses / if it's unclear]
Try it for [60] days. If it isn't right, send it back for a full refund or swap it for a different [size / shade] free. We'll email you a prepaid label. No questions, no restocking fee. Returns must be [unworn / at least half full / in original packaging]. Final-sale items are marked on the product page.
Subject: Time For Your Next [Product]? Preview: most people reorder around now [First name], you ordered [product] [N] days ago. Most people who use it every day run low about now. Your refill is one tap: [link] It ships [date] and arrives by [date]. You also have [points] points. That's [$ value] toward it, already applied if you use the link above.
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If this is your store
The free Klaviyo audit reads your own account and scores it. Start with your store’s address. A read-only key gets the full report.
Written by Andrew Lauchner, a growth and retention operator for consumer brands. The paid work is one ninety-day Sprint.
This is one chapter of The First Offer, which is free and readable in full on a single page with no form in front of it.