Part three · Chapter 12

BUNDLES COME FROM BASKETS

The best bundle is already in your order data. And a buy-one-get-one never costs what it looks like it costs.

A bundle is the cheapest way to raise value without cutting price, when it’s the right bundle. The wrong bundle is a clearance box with a bow on it, and customers can tell.

Find the bundle in the baskets

The AOV ladder

When one unit can’t clear your economics, put quantity into the offer: 1, 2 or 3 units at falling unit prices, with 2 selected by default. It’s the decoy from chapter 3 again: the 3-pack makes the 2-pack look sensible. The page has to match. Sending a multi-unit offer to a single-unit product page makes the customer do the math you should have done.

What a mechanic really costs

A buy-one-get-one sounds like 50% off. It isn’t. The second unit adds its product cost and a pick fee; it doesn’t add a second shipment or a second payment fee. Put the options side by side before you pick one:

Run your numbers

What each mechanic really costs

Example numbers. Replace with yours.
OfferCustomer paysLeft per orderReally costs you
“Really costs you” compares each offer with the order you’d otherwise get, one unit at full price: the contribution given up, as a share of that unit’s price. Multi-unit rows count the extra units’ product and pick cost but no extra shipping. It ignores the extra units’ value in keeping the customer, which is often the point.

With these example numbers, buy-one-get-one leaves more per order than 30% off a single unit, while looking like a bigger deal to the customer. That’s the bundle’s advantage when product cost is low against price. It flips when product cost is high: a $40 item that costs $25 to make can’t afford to give a unit away. Run your own numbers.

Do this

This is one chapter of The First Offer, which is free and readable in full on a single page with no form in front of it.