Part five · Chapter 14

PICK THE CURRENCY

The reward's face value is what the customer sees. What it costs you, and what it teaches, decide whether the loop pays.

Every loop pays the inviter in something. Pick it on three numbers: what it costs you per dollar of value the customer sees, how many rewards actually get used, and how many referred customers would have bought anyway. The best currency costs you a fraction of what it's worth to the customer and makes them use the product more.

Part two's companies spread across the whole range. PayPal paid cash and had to stop. Dropbox paid in storage it made itself. Whatnot's sellers fund the giveaways. Binance pays a share of fees already collected. OVRLND pays in entries it can print for free, inside rules that make the printing legal.

Seven currencies

CurrencyYour cost per $1 the customer seesWhat it teachesSeen at
Cash$1.00, plus fraudThat you pay people to show upPayPal, 1999–2000
Discount or store creditCost of goods on the orders it's used on, plus margin given away on orders that were coming anywayThat your price movesMost DTC programs
ProductCost of goods and shippingTo use more of itDropbox storage; a refill, a sample
Share of revenueA slice of margin already earnedTo bring people who buyBinance referral
Status and accessNear zero, if the scarcity is realTo stay and buy moreBinance fee tiers, Launchpad; early access
Chance at a prizeNear zero to print; legal work to issueTo play againOVRLND entries; Whatnot giveaways
Partner-fundedNothing, if the partner gainsThat growing you grows themWhatnot sellers

Pay in a currency you can print.

The credit that isn't cheap

Store credit looks like the product row and behaves like the cash row. A $15 credit costs you your cost of goods on the order it's spent on, if it's spent. That part is cheap. The expensive part is the orders that were coming anyway: the friend who was going to buy, and the inviter who would have reordered at full price and now pays $15 less.

That second cost never shows on the referral dashboard, which is why credit programs look better than they are. The calculator below asks for it directly.

Entries: the currency with a legal price

OVRLND sells entries into vehicle giveaways: $1 buys 10. It can also grant entries for free, and does, like the 150 free entries in its signup offer. Printing an entry costs the company almost nothing, and to a customer who wants the truck it's worth real money. That makes entries close to the perfect loop currency.

The price is legal, not financial. In a paid sweepstakes every grant of entries is part of a legal structure, and free entries have to be available on equal terms to people who don't buy. A referral bonus paid in entries needs a clause in the official rules and a free path to the same grant. My 2026 plan for OVRLND put it bluntly: entries cost nothing; whale trust doesn't.

Price your reward

Run your numbers

What your reward really costs

Example numbers: a $15 give, $15 get credit. Replace with yours.

Cash 1.00. Credit or product: your cost-of-goods share, e.g. 0.35.

From a holdout if you have one. Otherwise assume a third.

cost per referred customer
cost per incremental customer
of your paid acquisition cost
This counts the reward only. Add the margin you give away on orders that were coming anyway if the credit can be used by existing customers.

With the example numbers, a $15-each credit costs about $6.30 per referred customer and $9.40 per incremental one, about a fifth of a $45 acquisition cost. The same face value in cash would cost about $45 per incremental customer, the same as buying one. That's PayPal's problem in one line.

Wrong for you if

Split new inviters for a quarter between your current reward and a product reward of the same face value. If the current reward wins on cost per incremental referred customer who orders twice, keep it: your customers value your price more than your product, and the loop should say so.

Do this

This is one chapter of Close the Loop, which is free and readable in full on a single page with no form in front of it.