Six things to copy: the forecast layout, a supplier letter, a preorder page, a launch email and text, and the delay notice.
WK 1 WK 2 WK 3 ... WK 13 OPENING CASH CASH IN Payouts: Shopify Payments (forecast sales, shifted by lag) Payouts: PayPal Payouts: BNPL providers Preorder and gift card cash Wholesale receipts Financing drawn CASH OUT PO deposits (one line per open PO) PO balances (one line per open PO) Freight and duties Payroll Ad spend (on each platform's billing schedule) 3PL, software, rent Sales tax, income tax Loan and advance repayments Refunds, incl. preorders CLOSING CASH FLOOR (4 weeks of fixed costs + preorder reserve) ABOVE / BELOW FLOOR LAST WEEK'S FORECAST FOR THIS WEEK, AND THE DIFFERENCE
SUBJECT Forecast for the Next Six Months, and a Request on Terms Hi [name], Attached is our rolling six-month forecast for [products]. The next two months are firm; the rest is our best estimate, and we'll update it on the first of each month. We've grown [x]% with you over the last [period] and paid every invoice on its due date. As we plan the next year, we'd like to ask for one change: [balance paid on arrival rather than at shipment / a 20% deposit instead of 30% / net 30 from arrival / the 6,000-unit price on a 6,000-unit commitment, released and paid in three lots of 2,000]. In return we can offer [a 12-month volume commitment of x units / the monthly forecast / confirming materials earlier / consolidating [product] with you]. Could we talk this week or next? [name]
This is a business letter to a supplier, not marketing, so it doesn’t need an unsubscribe line.
PREORDER: SHIPS BY [DATE] You'll be charged [in full / a $[x] deposit] today[, and the balance when your order ships]. We expect to ship by [date]. If that changes, we'll email you before then with a new date, and you can cancel for a full refund at any time before it ships. Orders with in-stock items ship [together when the preorder ships / separately].
State only a date your supplier has confirmed in writing (chapter 7). Have counsel review.
SUBJECT You're First: [Product] Preorders Open Today PREVIEW 48 hours before anyone else, at the best price we'll offer [First name], [product] is coming in [month], and you get first access. For the next 48 hours, preorders are open only to customers, at $[price], the lowest price it will ever launch at. There are [number] at this price. After that, it opens to everyone at $[price 2]. It ships by [date]. You'll be charged [today / a deposit today], and if the date changes we'll tell you before it does, with the option of a full refund. [Preorder now] [Brand] · [postal address] You're receiving this because you bought from us. Unsubscribe: [link]
[Brand]: [First name], [product] preorders are open to customers only for 48 hrs, at $[price] (the lowest it'll ever be). Ships by [date]. [link] Reply STOP to opt out
Send only to customers who’ve given SMS consent, within quiet hours for their time zone.
SUBJECT An Update on Your [Product] Preorder, Order #[number] PREVIEW new ship date, and your options Hi [first name], We promised to ship your [product] by [original date]. We won't make that date, because [honest, specific reason]. Our new ship date is [revised date]. [OR: We don't yet know the new date. We'll write again by [date] with an update.] You have two options: 1. Wait for it. [IF THE NEW DATE IS 30 DAYS OR LESS AFTER THE ORIGINAL: If we don't hear from you, we'll take that as a yes and ship by [revised date].] [IF MORE THAN 30 DAYS OR NO DATE: Please click below to confirm you'd like to wait. If we don't hear from you by [date], we'll cancel and refund your order.] [Keep my order] 2. Cancel for a full refund, at no cost. [Cancel and refund] Refunds go back to your original payment method within seven working days. We're sorry. Thank you for waiting with us. [name], [Brand]
A required notice under the FTC rule, sent before the original date passes. Keep promotion out of it, and have counsel review the wording.
This is one chapter of Cash Before Growth, which is free and readable in full on a single page with no form in front of it.